Ship to 14-day return or refund guarantee.
Online Help
English Website / USD

Change currency

$USD
  • USD US$
  • EUR
  • GBP £
  • AUD AU$
  • CAD CA$
  • RUB руб.
  • BRL R$
  • CHF SFr
  • DKK Dkr
  • PHP
  • SGD S$
  • CZK
  • HUF Ft
  • MXN Mex$
  • NOK Kr
  • NZD NZD$
  • PLN
  • THB ฿
  • HKD HK$
  • ILS
  • SEK Kr
  • ZAR R
  • KRW
  • CLP $
  • TRY TRY
  • INR
  • JPY
  • AED AED
  • MYR RM
  • QAR QR.
  • KWD K.D.
  • BHD BD.
  • SAR S.R.
  • EGP
  • OMR RO.
  • JOD J.D.
  • UAH
  • TWD NT$
  • IDR Rp
  • COP Col$
  • ARS AR$

Other sites

Language

Privacy Policy

  • Introduction

    Thank you for supporting Newchic Company Limited. In order to protect your personal data when you enjoy shopping at Newchic.com, we draw up this privacy policy, which is actually a contract governing your using of our services.

  • Cookies and Similar Technologies

    We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.

    You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

    2.1 Definition of "Cookies"

    Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.

    2.2 Types of Cookies

    Strictly Necessary Cookies

    In order to provide you with fundamental services of our website,such as visit our website or make a purchase,these cookies are essential. If you disable these cookies, we will not be able to fulfill your request.

    Performance Cookies

    This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.

    Functionality Cookies

    These cookies may remember the operations such as your preference so that we can provide you with better services and improve our operation models.If you reject these cookies, you may not be able to use certain functions of our websites.

    Targeting Cookies or Advertising Cookies

    These cookies collect information about your browsing habits in order to make advertising more personalize to you.These cookies may  remember the websites you have visited and share them with the third parties such as advertisers.If you reject these cookies, you may not be able to use certain functions of our websites and services, and it may affect your experience.

    Social networking cookies

    These cookies are used to enable you to share pages and content on our websites and services through third-party social networking and other websites. These cookies may also be used for advertising purposes.If you reject these cookies, you may not be able to use certain functions of our websites , and it may affect your experience.

    2.3 Cookies Placed by Third Parties

    You may also encounter cookies on our websites that are placed by third parties. For example, when you buy our products online, our e-commerce vendor may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third-party sites or online services, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our websites and on third-party websites.

    This Cookie Statement does not apply to the cookies, applications, technologies or websites that are owned by and/or operated by third parties, or such third parties' practices, even if they use or access our technology to store or collect information. To understand how third parties use cookies, please review their privacy policies.

    2.4 Controlling and Opting-Out of Cookies

    You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.

    2.5 Other similar technologies

    DPAPI (Data Protection Application Programming Interface) is a simple cryptographic application programming interface available as a built-in component in Windows 2000 and later versions of Microsoft Windows operating systems. In theory the Data Protection API can enable symmetric encryption of any kind of data; in practice, its primary use in the Windows operating system is to perform symmetric encryption of asymmetric private keys, using a user or system secret as a significant contribution of entropy.DPAPI can help record and store users’ personal data.

    Data Cube is a simple application for record and analyze personal data.

    If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.


  • Contact us

    Thank you for supporting Newchic Company Limited. We are always pleased to hear from our customers (even if it is a complaint). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.
    Please contact us if you have any questions, comments or complaints if you believe that Newchic has not handled your personal data properly or that it has breached its privacy obligations, your complaint may be directed at Newchic’ Data Operation Office
    data@newchic.com
    The Data Operation Office will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. Newchic has set up Data Protection Officer(DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, please inform us of your requirement.
    If your complaint must be solved immediately while the Data Operation Office has not made a response to you, please do not hesitate to reach the Live Support Service provided by our Customer Service Department. Your complaint will be instantly reported to relevant department and investigated.
    You are also free to reach us via E-mail to our representative in EU:
    data@newchic.com
    CYLLAR CO., LTD
    Athalassas, 38 1st floor, Flat/Office 102 Strovolos,2019, Nicosia, Cyprus
    The Newchic Team will spare no effort to protect your rights and solve your problems.
    Revised and Posted May 1, 2018
    Effective May 25, 2018
  • Your Rights

    We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. Based on protection for your privacy,your have the following rights:

    1. You have the right to contact us to know whether or not your personal data is being processed, and, where that is the case, access to the personal data and information, including but not limited to the purposes of the processing and the categories of personal data concerned.

    2. You have the right to contact us to correct or delete your inaccurate personal data concerning. Taking into account the purposes of the processing, you are also free to have incomplete personal data completed, including by means of providing a supplementary statement.

    3. You have the right to obtain from us the erasure of personal data concerning yourself.

    4. You have the right to contact us to set the restriction of processing, which limited our processing authorities

    5. You have the right to receive the personal data you provide in a structured, commonly used and machine-readable format and to transmit those data to a third party.

    6. You have the right to contact us to make your objection on grounds relating to your particular situation, at any time to processing of personal data.

    7. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affect you. When you need to realize this right, please contact us to offer help.

    To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.

    You may contact us to exercise your rights. We will respond to your request within 30days.


    3.1 Checking your details

    How can I check my personal data

    You can check your personal data via entering "My Account".

    Deleting your Information

    Please contact us when you find it necessary to delete your information :

    • Personal data for providing, improving, and developing our products and services. If this type of data is deleted, your account will be close because your account can not be used normally without this type of data.

    • Personal data that we use to communicate with you. If this type of data is deleted, we will be unable to contact you. Please make your decisions cautiously.

    • Personal data to offer and measure targeted advertisements and services. If this type of data is deleted, you will not receive the latest marketing news and personalized shopping services.

    • Personal data relating to promoting safety and security. If this type of data is deleted, your account will be strongly threatened that you may not use your account normally.


    If you delete your data, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.


  • Disclosure of Personal Data

    We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

    5.1 Service Providers

    We share personal data with companies that provide services on behalf of us, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.

    5.2 Corporate Affiliates and Corporate Business Transactions

    We may share personal data with Affiliated companies and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.

    5.3 Legal Compliance and Security

    It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

    We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

    5.4 Legal Basis For The Processing of Personal Data from EEA Residents

    It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

    If you reside within the European Economic Area (EEA), our processing of your personal data will be justified if one of the following conditions is satisfied:

    Whenever we obtain your consent;

    Whenever the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request;

    Where the processing is necessary for us to comply with a legal obligation;

    Where the processing is necessary for the purposes of our legitimate interests;

    Where the processing is necessary for legal and reasonable causes (under this situation we will specifically explain the details)


  • Changes to this Privacy Statement

    From time to time, we may update our Privacy Policy to reflect new or different privacy practices. We will place a notice to our customers when we make material changes to the Privacy Policy. The modification of the Privacy Policy is of great significance to ensure your rights on personal data. Consequently, we sincerely recommend you to check the Privacy Policy available online periodically. Additionally, you are always free to check the Privacy Policy through quick links whenever you need to input your personal data. Simultaneously, we will notify you about the modification by sending a notice to your account. There will be an special quick link in your account to offer the full text of the Privacy Policy.